Shipping policy

Shipping Policy

Thank you for choosing My Pet Vibe! Below is our shipping policy to help guide you through the process.

Processing Times

  • Orders typically take 2–4 business days to process before being shipped.

  • During high-demand periods, processing times may extend slightly, but we always aim to ship your order as quickly as possible.

Standard Shipping

  • Our standard shipping option delivers your order within 7–14 business days after processing.

  • Delivery times may vary depending on your location, customs clearance, or unforeseen delays.

Order Tracking

  • Once your order has shipped, you’ll receive a confirmation email with tracking details so you can monitor your delivery progress.

Shipping Destinations

  • We currently ship to multiple destinations worldwide.

  • Please double-check that your shipping address is correct to prevent any delays or delivery issues.

Shipping Costs

  • Shipping costs are automatically calculated at checkout based on your location and order weight.

  • You’ll be able to review all shipping fees before completing your purchase.

International Shipping

  • For international orders, additional customs duties or import taxes may apply.

  • These charges are the customer’s responsibility. Please contact your local customs office for more information.

Order Modifications

  • If you need to modify your order or shipping details, please contact us as soon as possible at mypetvibe1@gmail.com.

  • Once an order is shipped, changes may not be possible.

Lost or Damaged Items

  • If your order arrives damaged or does not arrive at all, please reach out immediately at mypetvibe1@gmail.com.

  • We’ll work quickly to resolve the issue and ensure you’re taken care of.

We appreciate your patience and understanding — and thank you for trusting My Pet Vibe to bring comfort and style to your pet’s home. 🐾